About Me

I am a 24-year-old professional with experience in Service Desk and technical support, specialized in IT solutions with a focus on networks, data analysis, and web development. Currently pursuing a Bachelor's in Computer Engineering, I have a strong foundation in both the theoretical and practical aspects of technology infrastructure.

My background spans Service Management and Hardware Maintenance, complemented by technical proficiency in languages such as Python, SQL, JavaScript, and React. This diverse skill set allows me to bridge the gap between low-level infrastructure and high-level application development.

"I always seek to apply my experience and knowledge to continuously optimize processes, contributing and working both with a team-oriented and client-focused mindset."

Whether I am analyzing data to improve performance at Wellhub, managing incidents via ServiceNow, or developing comprehensive C libraries for network diagnostics, my approach remains the same: leverage technology to solve complex problems efficiently while prioritizing clear communication and reliable execution.

stars Core Competencies

IT Support Data Analysis Process Optimization Network Infrastructure Client-Focused
That's me, haha :b

Quick Facts

  • location_on Rio de Janeiro, Brazil
  • school Universidade Veiga de Almeida
  • code Python, SQL, JavaScript, React